Privacy Policy

This Privacy Policy outlines the ways in which Tackl Ltd., along with its associated entities (“Tackl”, “we”, “our”, or “us”), collects, holds, uses, and reveals the subsequent types of personal data:

(i) Customer Data: This refers to the personal data that we gather, handle, and oversee on behalf of our business clients (“Customers”), which is submitted to Tackl desktop or mobile applications, and associated products, integrations, add-ons, and extensions services which are managed and operated by Tackl (together referred to as the “Platform”).

We handle such Customer Data in our role as a “data processor”, under the instruction and on behalf of the respective Customer, in line with our Data Processing Addendum agreed with them.

Thus, this Privacy Policy – detailing Tackl’s autonomous privacy and data handling practices as a “data controller” – is not applicable to the processing of Customer Data. If there are any inquiries or requests concerning Customer Data, kindly reach out to your account administrator(s) (“Account Admin”) directly.

(ii) User Data: This involves personal data about individuals who interact with Tackl on behalf of our Customers, inclusive of Account Admins, contacts for procurement and billing, authorized signatories, and every authorized user of the Platform affiliated with each Customer (collectively known as “Users”);

(iii) Prospect Data: This pertains to information concerning individuals visiting our websites (including www.tacklapp.com), attendees at our events, and any other potential customer, user, or partner (together referred to as “Prospects”) who engage or otherwise interact with our websites, digital advertisements and content, emails, integrations, or communications under our management (“Sites”, and together with the Platform – the “Services”).

If you fall under the categories of a Customer, User, or Prospect, please meticulously read through this Privacy Policy to ensure you fully comprehend it.

Data Subject Rights

Data Subject Rights Clarification:

Under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), or the Colorado Privacy Act (CPA), you have certain rights regarding your personal data. These rights may include:

• Right of Access: You have the right to request access to the personal data we hold about you, including details about how it is being used and shared.
• Right to Rectification: You can request the correction of inaccurate personal data we hold about you.
• Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
• Right to Object: You can object to the processing of your personal data in certain cases, such as for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent for processing your data, you can withdraw that consent at any time.
• Rights Related to Automated Decision Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significant effects.

If you wish to exercise any of these rights or have questions about them, please contact us at info@tacklapp.com.

Data Transfer and International Data Handling

Data Location and Transfer:

Our authorized Service Providers and we process, store, and maintain personal data in several locations, including the United States and others as necessary for the apt delivery and performance of our Services or as mandated by law. We take appropriate measures to ensure the protection of your personal data, irrespective of the location where it is processed.

For individuals residing in the European Economic Area (EEA) or other regions with data transfer restrictions, we ensure that adequate safeguards are in place for international data transfers, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

Data Breach Notification

Data Breach Notification:

In the event of a data breach that affects your personal data and requires notification under applicable laws, we will promptly notify you and the relevant authorities as required by law. We will also take necessary measures to mitigate the effects of the breach and prevent further unauthorized access.

Data Minimization and Purpose Limitation

Data Usage Transparency:

We are committed to transparency regarding how your personal data is used. We collect and process personal data for specific purposes, which may include, but are not limited to:

• Personal Information: This may include your name, date of birth, email address, and other identifiable information when you create an account or contact us.
• Device Information: We may collect information about your device, such as device type, operating system, and unique device identifiers.
• Location Information: With your consent, we may collect location data to provide location-based services, such as weather updates.
• Usage Information: We gather data related to your interactions with the App, including app usage statistics, preferences, and activity logs.
• Payment Information: If you make in-app purchases or subscribe to premium services, we collect payment information necessary for transaction processing.

We retain personal data only for as long as reasonably necessary to fulfill these purposes, and we regularly review our data retention practices to ensure compliance with applicable laws and regulations. The appropriate retention period for personal data is determined considering factors such as the amount, nature, and sensitivity of the data, the potential risk from unauthorized use or disclosure, the processing purposes, and applicable legal requirements. For inquiries about our data retention policy, reach out to us at info@tacklapp.com.

Data Sharing with Third Parties

Data Sharing Transparency:

Tackl might reveal personal data under various circumstances, including but not limited to:

• Service Providers: Tackl collaborates with selected companies and individuals, termed “Service Providers,” to perform functions complementary to or on our behalf. These encompass Third Party Services providers such as hosting, server co-location, communications and content delivery networks (CDNs), data and cybersecurity, payment processing, fraud detection, investigation and prevention, web and mobile analytics, email and communication distribution, call recording, analytics and transcription, event production, and more. Service Providers may access personal data based on their roles and purposes in enhancing our services, and are only permitted to use the data as stipulated in our agreements.
• Partnerships: Tackl forms alliances with business partners, distributors, resellers, and service providers related to our services. This facilitates growth opportunities through a stronger local presence and personalized experiences for current and prospective Customers and Users. Relevant contact, business, and usage details may be shared with the Partner for engagement purposes. Any engagement not directly related to Tackl's services is subject to the Partner’s terms and privacy policy.
• Application Providers and Event Sponsors: Upon instruction or permission from you or your Account Admin, we might share personal data (e.g., User Profile, contact details, and usage data) with third-party application providers or integrations added to your Account. Additionally, if you register for an event we are associated with, we may, with your consent, share your registration details with hosts, organizers, service providers, and sponsors for relevant information, offers, or promotions related to the event.
• Customers and Other Users: Personal data may be shared with the Customer who owns the Account you are subscribed to, as well as with other Users of that Account. Your activities and personal data within the services might also be overseen, processed, and analyzed by the Account Admin. Note that content submitted to private boards may still be accessed by Account Admin(s), and Tackl is not responsible for the privacy practices or policies of Customers or other Users.

Data Protection Officer (DPO) Contact Information

If you have questions, concerns, or requests related to the processing of your personal data, you can contact our Data Protection Officer (DPO) at info@tacklapp.com.

Children's Privacy

Tackl's Services are not directed at children under the age of 14. We do not knowingly collect or solicit personal data from anyone under the age of 14. If you believe that a child under the age of 14 has provided us with personal data without parental consent, please contact us at info@tacklapp.com, and we will promptly take steps to remove such information.

Retention Period Details

We retain personal data for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention period for different types of personal data may vary depending on the circumstances and applicable legal requirements. If you have questions about the retention period for your personal data, please contact us at info@tacklapp.com.

User Consent

Consent Clarification:

In some instances, we may rely on your consent to process your personal data. If we do so, we will make the purpose and scope of the processing clear at the time of collecting your consent. You have the right to withdraw your consent at any time by contacting us at info@tacklapp.com. Please note that withdrawing consent may affect the availability and functionality of certain features of our Services.

We value your privacy and are dedicated to safeguarding your personal data. We review and update this Privacy Policy periodically to stay in compliance with evolving privacy regulations and best practices.

By using our Services, you consent to the practices detailed in this Privacy Policy. If you do not agree to this Privacy Policy, please discontinue your use of our Services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

info@tacklapp.com.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any revisions to this Privacy Policy on this page, and the updated policy will be effective from the date of publication. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal data.